customerservice@havalon.com Thank you for visiting Havalon Knives. Please let us know your needs, issues and questions. We will always do our best to serve you. About Us Havalon Knives is a new division of Havel's Incorporated. Since 1981, Havel's has provided the longest-lasting surgical blades available for a variety of uses in medicine, taxidermy, industry, sign making, graphics and crafting. Now at Havalon Knives, we're dedicated to this tradition of continuous quality improvement in blades and knives for professional hunters, guides and taxidermists as well as individuals who value the highest quality in their sporting knives. We guarantee 100 percent satisfaction or your money back. Let us know if you have any problems with any of our products. We will do our best to serve you. Please see our Policy page for more details. If you want to speak to someone personally, please call us. We're available in our offices during normal business hours EST. We look forward to hearing from you soon. 1-800-638-4770